Rally every customer.
Reward every moment.
The complete customer engagement platform for shopping centers. Loyalty points. Raffle draws. AI receipt scanning. All in one place.
8
Core Modules
10K+
Registered Customers
100K+
Vouchers Processed
2,000
Receipts/Day Peak
60s
Receipt to Reward
The old way
isn't working.
Shopping centers have been running raffle promotions and loyalty programs for decades. But the tools haven't kept up.
Fragmented Systems
Loyalty points in one app. Raffle draws on spreadsheets. Customer data in a CRM that never talks to either.
Manual Processes
Receipt verification done by hand. Draw winners picked manually. CSR teams buried in paperwork instead of serving customers.
Zero Visibility
No single view of who your best customers are, how often they engage, or which campaigns actually drive footfall.
One platform. Every touchpoint.
RALLY brings loyalty, raffles, receipts, and customer management under one roof — so your team spends less time managing tools and more time delighting customers.
Run draws your customers will talk about.
Create and manage raffle campaigns end-to-end. Set campaign dates, define voucher rules, and let RALLY handle everything from entry to winner announcement.
- Unlimited raffle campaigns with custom date ranges
- Automatic voucher issuance based on purchase amount
- Fair, auditable winner selection engine
- Instant winner notifications via SMS & email
- Winner reports for compliance and transparency
- Special partner bonus vouchers for anchor stores
Headline Stat
2,000 receipts processed per weekend. Zero manual effort.
Every dirham spent earns a reason to return.
RALLY's configurable loyalty engine automatically calculates and awards points on every qualifying transaction — creating a powerful habit loop that keeps customers coming back.
- Configurable points-per-spend ratio
- Real-time points balance in customer app
- Luxury brand voucher redemption catalog
- Customer-to-customer point transfers
- Third-party loyalty integration (ModaMall, partner APIs)
- QR code for in-store balance checks
Headline Stat
30 points per BHD — automatically calculated, instantly awarded.
From paper receipt to points — in seconds.
RALLY's built-in OCR engine extracts invoice number, date, and amount from any receipt automatically. No manual data entry. No fraud.
- Camera or file upload from mobile & web
- Auto-extraction: invoice number, date, amount, merchant
- Shop-specific OCR field mapping
- Instant match detection — vouchers issued immediately
- Pending queue for CSR review on mismatches
- Multi-format date support (en-US, en-GB, Arabic)
Headline Stat
Receipt to reward in under 60 seconds.
Give your front-line team superpowers.
The RALLY CSR portal gives your customer service representatives a complete desktop interface to search customers, process receipts, manage approvals, and track performance — all in one browser tab.
- Multi-criteria search: mobile, CPR, passport, email
- Customer 360° profile: receipts, vouchers, points history
- Pending receipt approval / rejection with audit trail
- Manual points award for exceptional service situations
- CSR activity reporting and performance metrics
Headline Stat
From customer query to resolution in under 2 minutes.
Launch a campaign. Watch footfall rise.
From the admin back-office, create promotions, define voucher rules, manage partner bonuses, and monitor campaign performance in real time. Every decision backed by real data.
- Promotion calendar with campaign date ranges
- Flexible voucher calculation rules
- Partner store bonus voucher configuration
- Customer segmentation and blacklist management
- Top customers and loyalty leaderboards
- 20+ PDF reports with full audit trail
Headline Stat
20+ exportable reports. Full campaign ROI visibility.
The customer journey,
reimagined.
From first shop to loyal advocate — RALLY powers every step.
01
Shop at the mall
02
Log in via OTP
03
Photograph receipt
04
AI extracts data
05
Points credited instantly
06
Browse rewards catalog
07
Redeem vouchers
08
Win the next draw
Ready to rally
your customers?
Whether you're running your first promotion or managing 100,000+ customer records, RALLY scales with your business.
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Reconcile RALLY transaction data automatically across your finance systems.